FIND THE RIGHT ANSWERFrequently asked questions
Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which trip is right for me? What do I do about visas? What should I expect from the locals? This is the spot where most of your questions will be answered!
About Our Services
Q: What types of services does Unique World Destinations International offer?
A: We specialize in MICE (Meetings, Incentives, Conferences, and Exhibitions) services in Kenya, including:
- Venue sourcing
- Hotel accommodation
- Transportation (flight bookings, airport transfers, meet and greet services, VIP fast track)
- Destination experiences
- Pre and post-conference tours
- Personal shopper experiences
- Translator services
- Visa assistance
Q: Do you cater to individual travelers or only groups?
A: While we specialize in MICE services for groups, we also cater to individual business travelers and can customize our services to meet your specific needs.
Q: Can you help with team-building activities during our business trip?
A: Absolutely! We can arrange various team-building activities, from wildlife conservation experiences to cultural immersion programs, tailored to your group’s interests and objectives.
Booking Process
Q: How far in advance should I book my MICE event or business trip?
A: We recommend booking at least 6-12 months in advance for large MICE events, and 3-6 months for smaller groups or individual business trips. However, we can accommodate last-minute requests when possible.
Q: What information do I need to provide to start the booking process?
A: To begin, we’ll need:
- Event dates or travel dates
- Number of participants
- Type of event or services required
- Preferred accommodation level
- Any specific requirements or interests
Q: Do you require a deposit, and what’s your cancellation policy?
A: We typically require a 25% deposit to secure bookings. Our cancellation policy varies depending on the services booked and how far in advance you cancel. We’ll provide detailed terms when you book.
Travel in Kenya
Q: Do I need a visa to visit Kenya?
A: Visas are no longer are required for visitors to Kenya. Instead ALL visitors must apply for the Republic of Kenya Electronic Travel Authorisation (eTA). This section gives further information on eTA and how to apply.
Q: What vaccinations do I need for Kenya?
A: Yellow Fever vaccination is required if you’re traveling from a country with risk of Yellow Fever transmission. We recommend consulting your doctor or a travel clinic for other vaccinations such as Hepatitis A, Typhoid, and Tetanus. Malaria prophylaxis is also recommended.
Q: Is it safe to travel in Kenya?
A: Kenya is generally safe for tourists, especially in major cities and popular safari destinations. However, as with any international travel, it’s important to take standard precautions. We prioritize your safety and work only with reputable partners.
Q: What’s the best time of year to visit Kenya?
A: Kenya is a year-round destination, but the dry seasons (June to October and January to February) are considered the best for wildlife viewing. However, the specific best time depends on your interests and the regions you plan to visit.
Q: Can I combine business and leisure travel in Kenya?
A: Absolutely! We specialize in creating itineraries that blend business and leisure. Whether you want to add a short safari to your business trip or organize a conference in a wildlife lodge, we can arrange it.
Accommodation and Transportation
Q: What types of accommodation do you offer?
A: We offer a range of accommodations to suit different preferences and budgets, from luxury hotels in Nairobi to tented camps in national parks. All our partner accommodations meet high standards of comfort and service. As part of your safari tour, we will pick you up at the airport and bring you to your respective Nairobi hotel or residence. This includes most areas around Nairobi.
Q: Do you provide Airport to hotel and back to Airport Transfers?
A: As part of our safari tour services, Unique World Destinations International provides pickup and return to the airport/hotel for any guests who are booked for a business trip or safari tour with us.
The transfers are provided even if you arrive or depart several days before or after your business travel or safari start/end.
Please let us know your arrival & departure flight details including airline codes and arrival/departure times. We will provide you with the name of your driver and telephone contact in advance of your arrival/departure.
Q: Do you handle requests for special dietary Needs?
A: Kenya welcomes visitors from all over the world and their diverse diet preferences. These preferences may be due to religious beliefs, lifestyles, or health concerns.
The menus in most of our hotels and safari lodges & tented camps are continental cuisine however, vegetarian, kosher, halal, gluten-free, etc. meals are also provided.
We request you indicate your special diet needs during safari booking/confirmation.
Q: Do you arrange internal flights within Kenya?
A: Yes, we can arrange all your internal transportation, including domestic flights, private car services, and safari vehicles.
Q: What is the baggage allowance for local /Internal flights?
A: Should you be booked on a Kenya fly-in safari or you are taking a domestic safari flight to the national parks/game reserves, there is a baggage allowance.
The allowance for local domestic flights commuting between national parks is 15kgs (33 lbs.) excluding hand luggage.
You may also choose to pay an extra $5 per kilogram for any extra baggage if you decide to take all your baggage with you (this is subject to flight/carrier capacity).
Safari and Wildlife
Q: Which animals can I expect to see on a safari in Kenya?
A: Kenya is home to the “Big Five” (lion, leopard, elephant, rhino, and buffalo) as well as numerous other species like cheetahs, zebras, giraffes, and various antelopes. Bird enthusiasts can spot over 1,000 bird species.
Q: Are your safaris suitable for people with limited mobility?
A: We strive to accommodate all travelers. Many lodges and camps have facilities for guests with limited mobility, and we can arrange vehicle safaris suitable for all physical abilities. Please inform us of any specific requirements when booking.
Q: Are International flight costs included in your listed safari tour prices?
A: Unique World Destinations International does not include international flight costs in our safari tour prices. However we can assist in booking your international flights if need arises.
Q: What are the Safari Booking Terms and Conditions
A: Please view our Booking Terms and Conditions.
You can also request customized booking payment/terms depending on special booking requirements or your budget.
At Unique World Destinations we are about flexibility and value for your money!
Q: What are your recommended Safari Tipping Guidelines?
A: Tipping in Kenya although not mandatory, is expected in return for good service.
All hotels, lodges, and porterage gratuities are included in the cost of your safari – these are collectively referred to as the service charge.
You may also decide to tip individual waiters, porters, and other hotel service employees who provide exemplary service. Usually, $1 – $5 per meal or move is appropriate and appreciated.
It is, however, customary to tip your safari driver/guide at the end of the safari tour. The amount is dependent on your evaluation of the quality of the service rendered. An average of $10 per guest per day or 5-10% of your safari-only cost is suggested. However, the amount is at your discretion – you are welcome to provide additional compensation to any staffer who has provided special services. A bar gratuity of $1 is acceptable.
You may tip in Kenya shillings, USD, or in Euro at the end of your safari and preferably in an envelope.
Cultural Experiences
Q: Can we interact with local communities during our trip?
A: Yes, we can arrange various cultural experiences, from visits to Maasai villages to urban experiences in Nairobi. All our cultural interactions are conducted ethically and benefit local communities.
Sustainability
Q: What is your approach to sustainable tourism?
A: We’re committed to sustainable and responsible tourism. We work with eco-friendly lodges, support local conservation efforts, and ensure our operations benefit local communities. We can also arrange for your group to participate in conservation activities.
Payment and Currency
Q: What currencies do you accept for payment?
A: We accept payments in US Dollars, Euros, and Kenyan Shillings. Payments can be made via bank transfer or credit card.
Q: What currency should I bring to Kenya?
A: The local currency is the Kenyan Shilling. US Dollars are widely accepted in tourist areas. We recommend bringing some cash and using credit cards where possible.
If you have any questions not covered here, please don’t hesitate to contact us. At Unique World Destinations International, we’re committed to making your Kenyan business trip or MICE event unforgettable!
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